Billing help
How to cancel XeonQR Pro
Cancel anytime — no lock-in. Billing runs through Paddle. Free-plan features stay available after cancellation.
Sign in
Open Login with the email on your Pro account.
Open Dashboard
Go to Dashboard. Pro accounts show a Manage subscription button.
Open the Paddle portal
Tap Manage subscription. You are redirected to Paddle (our merchant of record) to manage billing securely.
Cancel renewals
In the portal, cancel the subscription. Future charges stop. You keep Pro until the end of the current paid period unless you request an earlier refund via Paddle.
Cancellation FAQ
Common questions when searching how to cancel XeonQR or stop Pro billing.
How do I cancel my XeonQR Pro subscription?
Sign in, open Dashboard, then Manage subscription. That opens the Paddle customer portal. Cancel there to stop future renewals.
When does Pro access end after I cancel?
Canceling stops renewals only. You keep Pro until the end of the period you already paid for, unless you ask Paddle for an earlier refund.
Can I get a refund after canceling?
Refunds go through Paddle (our merchant of record). Use Paddle support or the link in your receipt email. See our refund policy for details.
What happens to my QR codes after I cancel?
Your codes stay. When the paid period ends you return to Free: you cannot create new dynamic codes, but existing dynamic links keep working with Free ads on scans and downloads. Static downloads stay unlimited.
Can I resubscribe later?
Yes. From Dashboard or Pricing, pick Pro monthly or yearly anytime. Your existing codes are still there when you come back.
Full policy: Refund & cancellation. Pricing: Free + Pro.
Billing questions: hello@xeon360.com